THE TECH TECHY · EDMONTON & AREA
One-Month Product Warranty
Every laptop, computer and phone bought from The Tech Techy includes a one-month warranty from the date of purchase (or the date of pickup or delivery, if later).
What is covered
Faults that were already present when you bought the device. If a covered fault is confirmed, we will repair the device, replace it with an equivalent device, or refund the purchase price.
What is not covered
- New faults or issues that develop after purchase.
- Accidental damage, drops, liquid damage or cracked screens.
- Software problems, viruses or settings changed after purchase.
- Normal battery wear and cosmetic wear described in the listing.
How to make a claim
Contact us within one month of purchase with your order number and evidence that the fault existed when you received the device. Evidence may include dated photos, videos, messages or diagnostic findings. We may ask you to bring or send the device in so our technician can confirm the fault.
Contact us about a warranty issue, call or text Call, or email support@thetechtechy.com.
This warranty is in addition to, and does not limit, any rights you have under applicable consumer protection law. See also our returns & refunds and terms of sale.
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Guaranteed 30-Day Labour Warranty
If the same issue caused by covered repair or installation work recurs within 30 days of completion, re-inspection and re-servicing have zero labour fees and zero diagnostic re-fee for that covered recurrence under our repair terms. Replacement hardware and components retain their full applicable manufacturer warranties; coverage and duration depend on the component and manufacturer.
Exactly 30 days on applicable completed repair and installation labour. New or unrelated faults, new damage and parts outside their applicable warranty are governed by the repair terms. Diagnostic-only work is not a completed repair.
Read the full repair terms