Diagnose
We investigate the cause before recommending repairs, so the quote reflects what your device needs.
CLEAR, UPFRONT QUOTES
Repair & IT service pricing.
We explain the recommended work, confirm the total price and get your approval before starting repairs. All prices below are in Canadian dollars.
Know the price before you approve.
| Service | Details | Price (CAD) |
|---|---|---|
| Device diagnostic | Assessment and clear repair recommendation. Fee applied toward an approved repair. | $60 + GST |
| Onsite service | First-hour minimum | $80 + GST |
| Virus and malware removal | Price varies with severity | From $100 + GST |
| SSD installation | Installation of the new drive | $70 + GST |
| Full format and Windows reinstall | Using your original Windows key | $125 + GST |
| Laptop deep cleaning and new thermal paste | Full internal clean of fans and heatsinks, with fresh thermal paste | $75 + GST |
| Desktop PC deep cleaning and new thermal paste | Full internal clean of fans, filters and heatsinks, with fresh thermal paste | $90 + GST |
| Laptop screen replacement | Labour only; the screen part is quoted for your model | $85 + GST |
| Custom gaming PC build | Assembly, BIOS setup and testing; parts extra | $100 + GST |
| iPhone screen replacement | Labour only; the screen part is priced for your model | $60 + GST |
| Website design and build | Starting price; scope agreed before work begins | From $399 + GST |
| PS5 HDMI port repair | Console assessment confirms the repair | $145 |
| PS5 deep cleaning and liquid metal replacement | Internal cleaning and thermal-interface replacement | $125 |
GST is extra on diagnostics, onsite service, virus removal and SSD installation. SSD drive cost is additional. We confirm applicable taxes, parts, scope and the total quote before work begins. Other repairs and installations are quoted after assessment.
Request service →Diagnostics first. Your approval before repair.
Approve
We explain the problem and options in plain language, confirm the price and get your approval before repair work starts.
Repair
We carry out the agreed work and discuss any change in scope or parts before proceeding.
Test
We check system operation after the work and explain practical next steps.
Same-day repairs when possible: many drop-off repairs can be completed the same or next day, depending on the issue and parts availability. We confirm expected turnaround after assessment.
Completed repair labour includes a 30-day labour warranty. See our repair terms for details.
Local service. Clear arrangements.
We serve customers throughout Edmonton, St. Albert, Sherwood Park, Spruce Grove, Stony Plain, Leduc, Beaumont, Fort Saskatchewan, Morinville. Drop-off repairs are by appointment at our Edmonton home-based service location. Contact us before visiting for confirmation and drop-off instructions.
Onsite visits are available across these areas for suitable work; some repairs require workshop equipment. We confirm the service method, location, availability and quote before your appointment.
For suitable software issues, remote computer support is available across Canada and internationally. Every connection requires your permission.
Arrange your service →Guaranteed 30-Day Labour Warranty
If the same issue caused by covered repair or installation work recurs within 30 days of completion, re-inspection and re-servicing have zero labour fees and zero diagnostic re-fee for that covered recurrence under our repair terms. Replacement hardware and components retain their full applicable manufacturer warranties; coverage and duration depend on the component and manufacturer.
Exactly 30 days on applicable completed repair and installation labour. New or unrelated faults, new damage and parts outside their applicable warranty are governed by the repair terms. Diagnostic-only work is not a completed repair.
Read the full repair termsCheck repair pricing and request a service window
Three steps. Current published prices in CAD. Your final quote and appointment are confirmed after assessment.
3. Your estimate
$60 Diagnostic 100% credited toward approved repair — plus applicable GST. Diagnostic-only work remains chargeable. Project assessments are quoted separately.
Guaranteed 30-Day Labour Warranty
Includes our 30-day labour warranty.
Request a Drop-OffA request does not reserve an appointment until confirmed. Onsite cabling is scheduled as a project visit.
SCREEN REPAIR
Broken screen? Find your device.
Explore model-specific screen replacement options, what affects the quote and the checks included before pickup.
Screen repair cost guide: what affects your quote →
Understand what is included in your quote
The $60 + GST diagnostic fee covers assessment and is credited toward an approved repair. It is separate from an unconfirmed part price. Screen assemblies, damaged connectors and additional faults can change the final repair scope.
For onsite jobs, the first-hour minimum starts at $80 + GST. Materials, access, travel and the agreed work affect the total. Before approving, ask which parts, labour, taxes and testing are included and whether anything requires separate authorization.
Questions about this service
Is the diagnostic fee added again to an approved repair?
The published diagnostic fee is credited toward the approved repair. Diagnostic-only work remains chargeable; the total scope and quote are confirmed before work.