Hard drive recovery
Assessment of accessible or unstable internal and external hard drives.
Your files may still be recoverable. Careful assessment and recovery attempts for important photos, documents and files from computers, external drives and damaged devices.
Discuss your data ↗Assessment of accessible or unstable internal and external hard drives.
Recovery attempts from SSDs and computers that no longer start normally.
Evaluation after accidental deletion, formatting or operating-system problems.
Targeted recovery of valuable personal or business files when possible.
Sector-level cloning may be used to reduce work on an unstable source drive.
Transfer recovered data to suitable customer-provided or replacement storage.
Turn it off and avoid repeated attempts. A mechanically failing drive can worsen with continued use.
No. Success depends on the type and extent of damage, previous attempts, encryption and whether new data overwrote old files.
Recovered data should be saved to separate storage. We will explain the required capacity after assessment.
Describe what happened and what files matter most.
Call Us to Book Your Appointment ↗Edmonton and surrounding areas
Exact drop-off address provided after appointment confirmation
Home-based service location
Contact us before visiting
| Service | Details | Price (CAD) |
|---|---|---|
| Device diagnostic | Assessment and clear repair recommendation. Fee applied toward an approved repair. | $60 + GST |
GST is extra on diagnostics, onsite service, virus removal and SSD installation. SSD drive cost is additional. We confirm applicable taxes, parts, scope and the total quote before work begins. Other repairs and installations are quoted after assessment.
Request service → See all common service pricesWe serve customers throughout Edmonton, St. Albert, Sherwood Park, Spruce Grove, Stony Plain, Leduc, Beaumont, Fort Saskatchewan, Morinville. Drop-off repairs are by appointment at our Edmonton home-based service location. Contact us before visiting for confirmation and drop-off instructions.
Onsite visits are available across these areas for suitable work; some repairs require workshop equipment. We confirm the service method, location, availability and quote before your appointment.
For suitable software issues, remote computer support is available across Canada and internationally. Every connection requires your permission.
Arrange your service →If the same issue caused by covered repair or installation work recurs within 30 days of completion, re-inspection and re-servicing have zero labour fees and zero diagnostic re-fee for that covered recurrence under our repair terms. Replacement hardware and components retain their full applicable manufacturer warranties; coverage and duration depend on the component and manufacturer.
Exactly 30 days on applicable completed repair and installation labour. New or unrelated faults, new damage and parts outside their applicable warranty are governed by the repair terms. Diagnostic-only work is not a completed repair.
Read the full repair termsProtect photos, documents and business files before a device fails. A practical starting point is three copies of important data, on two types of storage, with one copy offsite. Choose storage capacity, backup frequency and access permissions around the files you actually need to protect.
Confirm that the backup includes the important folders, then check that selected files can be restored and opened. Discuss an external drive, an existing cloud service or a combination before buying equipment. Syncing files and keeping independent backups have different consequences when a file is deleted.
List the documents, photos, browser data and software settings you need to transfer. Application licences, account access, storage condition and operating-system compatibility affect the scope. Keep account passwords and recovery keys out of the enquiry form. Request a backup or data transfer assessment.
Stop repeated attempts on a clicking, disconnecting or unstable drive. Routine file copying is different from a recovery assessment. Explain the symptoms and the files that matter most before further use.
Include the storage or device model, what happened and whether it still appears in the computer. Deleted files, accidental formatting, encryption and physically failing storage have different recovery options. Do not install recovery tools onto the same drive that contains missing files.
List the files that matter most and whether another copy exists. Recovery results cannot be guaranteed. An unstable or physically damaged device may need specialist laboratory work; discuss the assessment and referral options before authorizing further attempts.
File transfer moves accessible files from working storage. Data recovery addresses missing or inaccessible files and may require a different process, scope and quote.